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Office 365 Administrator Job in Brisbane

  • 12-month contract with possible extension
  • Brisbane 
  • Large government organisation 

The Role

The primary purpose of the Office365 Administrator is to manage the governance, configuration and administration of the organisation’s Office365 platform.

This is a new role, and is required to establish and manage effective governance controls, configuration management and optimise costs within the Azure/Office365 cloud platform space.


  • Working with vendors, partners and internal teams, assist in the establishment of governance controls, processes and procedures to ensure flexibility and efficiency of Office 365 services.
  • Working with vendors and partners in the day to day management and support of the Office 365 platform based on defined roles and responsibilities.
  • Working with the internal ICT Security team, assist in the development of role based security controls and procedures to provide appropriate and effective security and access controls.
  • Working with technology partners, where appropriate, provide high level day to day configuration management and administration of Office365 services including Email, Teams and Sharepoint.
  • Develop, manage and undertake processes and practices for the effective management and documentation of user initiated Office365 services including Teams and Sharepoint.
  • Working with the internal Strategy and Architectural teams, provide
    recommendations on Office365 platform development strategies.
  • Work with organisation’s existing change and environment management processes to ensure that all changes within the Office365 platform are appropriately and accurately controlled and recorded.
  • Review and procure appropriate toolsets required to manage Office365
  • Ensure effective data protection and backup policies and practices.
  • Ensure effective license utilisation and usage tracking processes and practices.
  • Contribute towards cost management and cost allocation processes to ensure cloud costs are optimised. Contribute to the ICT budget process by identifying ongoing costs of cloud services.
  • Establish a continuous improvement process to optimise Office365 service management within the organisation.
  • Engage with vendors to identify opportunities to reduce costs and/or improve service capabilities. Engage with technology partners in the ongoing support of cloud resources.
  • Maintain knowledge of Office365 platform best practices, processes, tools and configurations to maximise the effectiveness of Office365 services.
  • Ensure compliance with contractual obligations, specifications and standards.

Required Skills

  • Demonstrated knowledge and sound experience in managing cloud services, including Office 365 services.
  • Previous experience building, managing and configuring Office365 services in an enterprise environment.
  • Previous experience with Email and/or Sharepoint administration.
  • Experience in liaising with relevant industry and departmental business representatives.
  • Demonstrated experience in developing and maintaining effective stakeholder relationships and expectations.
  • Demonstrated experience in the development of documentation and
    improvement of business processes and procedures.
  • Demonstrated experience in the use of PC based software, including Office and Sharepoint.
  • An understanding of accounting and budget principles and their application in an IT environment.
  • Demonstrated ability to work with small teams and/or autonomously.
  • Completion of a degree or qualifications in business or an information
    technology related qualification or equivalent experience.
  • Office365 certification and/or Microsoft Azure certification preferred.
  • ITIL Foundation or other appropriate qualifications which are directly related to the role are highly regarded.

Tender closes on 2 December 2019.

Stephen Johnstone | 0415 234 886  

Alternatively, you may send your CV in Word format directly to cvs@synergyplacements.com.au.

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